Gaya APA

Mamakou, X, J. et al (). Article - Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience Volume: 41 Halaman: 915–943 (Volume: 41 Halaman: 915–943). : Emerald Publishing Limited.

Gaya MLA

Mamakou, Xenia, J.. et al. "Article - Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience Volume: 41 Halaman: 915–943". Volume: 41 Halaman: 915–943 : Emerald Publishing Limited, . Electronic Resource.