Gaya APA

Cetin, G. (2020). Article - Experience vs quality: predicting satisfaction and loyalty in services Volume: 40 Halaman: 1167–1182 (Volume: 40 Halaman: 1167–1182). : Taylor & Francis (Routledge).

Gaya MLA

Cetin, Gurel. "Article - Experience vs quality: predicting satisfaction and loyalty in services Volume: 40 Halaman: 1167–1182". Volume: 40 Halaman: 1167–1182 : Taylor & Francis (Routledge), 2020. Electronic Resource.