Gaya APA

Schuetzler, R, M. et al (2020). Article - The impact of chatbot conversational skill on engagement and perceived humanness Volume: 37 Halaman: 875–900 (Volume: 37 Halaman: 875–900). : Taylor & Francis (Routledge).

Gaya MLA

Schuetzler, Ryan, M.. et al. "Article - The impact of chatbot conversational skill on engagement and perceived humanness Volume: 37 Halaman: 875–900". Volume: 37 Halaman: 875–900 : Taylor & Francis (Routledge), 2020. Electronic Resource.