Electronic Resource
Article - Integration of technology acceptance models and government support to improve digital literacy Volume 10, Issue 13, Artikel No. e34086
Digital domain is important for the expansion of micro and small enterprises but the gap in
readiness to accept the technology impacts businesses. Therefore, this research aims to build an
integrated model of Technology Readiness Index, Technology Acceptance Models, and Theory of
Reasoned Action expanded with Motivation and government support to increase digital literacy.
There are 551 respondents consisting of owners and managers who have been running a business
for at least a year. The integration model between Technology Readiness Index, Technology
Acceptance Models, and Theory of Reasoned Action expanded with Motivation increases digital
literacy, while government support positively influences the variable. The model emphasizes
optimism and innovation as key factors in enhancing the construct of Technology Readiness Index
model. The results show that there is a strong foundation for the establishment of Technology
Acceptance Models and Theory of Reasoned Action expanded with Motivation aimed at sup-
porting digital literacy. This contributes to developing knowledge about the integration model for
digital technology acceptance. Practical contributions guide the government in creating appro-
priate policies to increase digital literacy in SMEs.
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