Electronic Resource

Article - Defensive routines as coping mechanisms against technostress: roles of digital leadership and employee goal orientation Volume 216, Nomor Artikel 124143

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In today’s workplace, the proliferation of digital technologies has transformed work tasks but also led to tech-
nostress. This stress, associated with technology use, negatively impacts employees’ behavioral outcomes and

performance. Despite these effects, research on coping strategies for technostress and mitigation methods for
individuals and organizations remains limited. This study utilizes the transactional theory of stress and coping to
analyze the process of technostress, specifically focusing on defensive routines as a coping mechanism and
technology-enabled performance as an outcome. Additionally, the study draws on Job-Demand Resource model
to examine two critical moderators: employees’ goal orientations and digital leadership. To gather data, we
collected multisource data from 221 salespeople and their line managers in Pakistan. The results demonstrate
that defensive routines act as a mediator between technostress creators and technology-enabled performance.

Furthermore, we found that digital leadership plays a buffering role, alleviating the negative impact of tech-
nostress creators on technology-enabled performance. This research significantly contributes to the existing

theories on technostress and routine dynamics.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

658.406 YAN d

Penerbit

: Elsevier BV., 2025

Deskripsi Fisik

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Bahasa

English

ISBN/ISSN

1873-5509

Klasifikasi

658.406 YAN d

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Volume 216, Nomor Artikel 124143

Subjek

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Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

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