Electronic Resource
Article - The role of digital leaders’ emotional intelligence in mitigating employee technostress Volume 67, Issue 4, Halaman 399–409
Digital leadership involves dealing with complex challenges and
anticipating trends that arise from emerging technologies. Amid the accelerated
pace of digital transformation, consequences such as technostress have become
apparent to organizations and their leaders. Emotional intelligence (EI) is an
essential characteristic for enabling digital leaders to hone the necessary skills to
lessen employees’ technostress by developing higher levels of consciousness of
emotionsdboth one’s own and those of others. By synthesizing research-based
knowledge of EI and leadership, we contribute to a broader understanding of
competency requirements for digital transformation by bringing employees and
the role of digital leadership through EI into the picture. This article also presents
new EI strategies for digital leaders to mitigate employee technostress in digital
transformation via communication, transparency, and trust.
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