Electronic Resource

Article - The Impact of Transformational Leadership on Service Employees in the Hotel Industry Volume 13, Issue 16, Artikel No. 8940 (Halaman 1–15)

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Transformational leadership is important to the hotel industry where employees play a
critical role in delivering the service. Transformational leadership is a leadership style that causes
changes in employees by sharing the organization’s vision and goals, providing necessary resources,
promoting intellectual stimulation, and expecting high performance. This study uses four dimensions
of transformational leadership to investigate how the dimensions influence employees’ organizational
identification, creativity, and task performance. In order to test the proposed model, data were
gathered from employees of six hotels in South Korea. The data were analyzed with SmartPLS 4.0
program. The finding shows that four dimensions of transformational leadership have different effects
on organizational identification and creativity. While core transformational leadership and supportive
leader behavior enhance employees’ organizational identification, which affects creativity and task
performance, intellectual stimulation has an impact on creativity, which influences task performance.
The post hoc analysis shows that organizational identification fully mediates the relationship between
two dimensions of transformational leadership and creativity. This study contributes to the existing
literatures of leadership theory and social identification theory by expanding the knowledge on the
role of transformational leadership on employees. Some theoretical and practical implications are
offered.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

658.4092 KIM i

Penerbit

: MDPI (Multidisciplinary Digital Publishing Institute)., 2021

Deskripsi Fisik

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Bahasa

English

ISBN/ISSN

2071-1050

Klasifikasi

658.4092 KIM i

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Volume 13, Issue 16, Artikel No. 8940 (Halaman 1–1

Subjek

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Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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