Electronic Resource
Article - The evolution of employee engagement: Towards a social and contextual construct for balancing individual performance and wellbeing dynamically Volume 25, Isu 1 Halaman 75–98
Research demonstrates that high Employee Engagement (EE) sustains job sat-
isfaction and performance among staff. This literature review analyses the evolution of EE, highlighting the theoretical frameworks used to explain theconcept, the measurement scales adopted by researchers and the principal
antecedents and outcomes relating to EE that have been progressively considered
along the way. Three main findings emerge from the analysis. First, we highlight
the social and relational nature of EE, providing a more sociological interpreta-
tion of this phenomenon. Second, we underscore the fact that EE is dynamic,
and when combined with modern digital technologies, it can be studied through
innovative approaches. Third, we discuss how EE could be a fundamental ingre-
dient in shifting towards a human centred approach through which balancing
individuals’ wellbeing and performance. We discuss the implications of these
findings, highlighting the necessity to rethink EE in relation to the new normal
ushered in by Covid-19, and the increasing role of hybrid working.
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